1. Introduction

Mental Switch (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and related activities (collectively, “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

Personal Information:

• Name
• Contact details (email address, phone number, postal address)
• Payment information
• Employment details (for corporate clients)

Non-Personal Information:

• Browser type
• IP address
• Pages visited
• Time and date of visit
• Device type and operating system

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you register, book services, fill out forms, or contact us directly.
• Automatically: Through cookies, web beacons, and other tracking technologies as you navigate through our website.
• From Third Parties: When you interact with our social media pages or use third-party payment processors.

4. Use of Information

We use the collected information for various purposes, including:

• Providing, operating, and maintaining our Services
• Processing transactions and managing payments
• Sending you service-related communications
• Responding to your inquiries and providing customer support
• Improving and personalizing our Services
• Conducting research and analysis to better understand our clients
• Complying with legal obligations

5. Sharing of Information

We may share your information in the following situations:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processors and hosting providers.
• For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security measures are entirely foolproof, and we cannot guarantee the absolute security of your information.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to rectify any inaccurate or incomplete personal data
• The right to request the erasure of your personal data
• The right to restrict the processing of your personal data
• The right to object to the processing of your personal data
• The right to data portability

To exercise any of these rights, please contact us at [email protected].

9. Third-Party Links

Our Services may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +91 9962107168
• Website: www.mentalswitch.in

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.